Welcome to the KitLab™ Resource Center!

Here you'll find comprehensive instructions and instructional videos to help you make the most of your KitLab™ products. Our kits are designed to be simple and user-friendly, making the process straightforward and easy.

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ACCURATE STD TESTING, BUT WAY LESS TRAUMATIC THAN A CLINIC • ACCURATE STD TESTING, BUT WAY LESS TRAUMATIC THAN A CLINIC • ACCURATE STD TESTING, BUT WAY LESS TRAUMATIC THAN A CLINIC •

Getting Started

Unboxing Your Kit: A step-by-step guide to unboxing and understanding the components of your kit.

Initial Setup: How to prepare your kit for use, including a checklist of necessary items.

Urine Collection

  1. Read the instructions thoroughly before starting.
  2. Collect the first urine of the day, if possible, or ensure at least 2 hours since your last urination.
  3. Perform a mid-stream catch, filling the collection cup halfway.
  4. Transfer the urine to the transport tube using the provided pipette.
  5. Seal the transport tube and place it in the biohazard bag with the absorbent pad.
  6. Seal the biohazard bag, place it in the kit box, and prepare it for shipping.
Download Instructions PDF

Blood Collection via Finger Prick

  1. Wash your hands and hydrate.
  2. Lay out all materials from the kit.
  3. Clean your chosen finger with the alcohol pad.
  4. Use the lancet to prick the side of the fingertip.
  5. Collect blood drops on the dry blood spot card.
  6. Allow the blood spots to dry completely (up to 3 hours).
  7. Place the dried blood spot card into the biohazard bag with the silica gel packet.
  8. Seal the bag and prepare it for shipping.
Download Instructions PDF

Questions?

If your head is spinning, we’re here to help. Check out our FAQs to get familiar with how KitLab works and find answers to specific STD-related questions. Still have questions? Reach out to our support team. You’re not alone!

    How do I choose the best at-home STD test?
    1. When shopping for an at-home STD test, consider your needs. What STDs do you want to test for? What’s your budget? How fast do you need results? Does the kit come with telehealth or follow-up care?
    2. Also, look for brands that use high-quality labs with accreditations, such as CLIA and CAP. HIPAA compliance assures your personal information is protected and your privacy is respected.

    How do at-home STD kits work?
    1. It’s simple. Collect a sample from the comfort of your home and return it to our partner lab. We handle the rest.
    2. Each kit has everything you need to take a sample, including collection tools and detailed instructions. You’ll return it to our partner lab using a prepaid mailing label. They’ll run diagnostics and get back to you with accurate results within 24-48 hours (Monday through Friday).

    How long will it take to get my results?

    Our labs run diagnostics Monday through Thursday. If they receive your sample within those days, you’ll get results within 24-48 hours. If your samples are received Friday through Sunday, you’ll get results on Monday.

    Who reviews my results?

    Board-certified physicians review all orders, labs, and results.

    Why should I get tested?

    The reasons are endless. Here are a few:

    • You’ve recently had unprotected sex with someone new.
    • You’re beginning to or actively family planning.
    • You notice unusual symptoms, such as discharge, pain, sores, or burning while urinating.
    • You need documented test results for US immigration. 
    • You have multiple sexual partners.
    • You’re starting a new sexual relationship.
    • You’re sexually active but haven’t been tested in the last year.

    How frequently should I get tested?

    It all depends on how sexually active (and safe) you are. If you’re sexually active, most healthcare providers recommend getting tested at least yearly. If you are sexually active with more than one partner, aim for every six months.

    How soon after unprotected sex should I get tested?

    If you suspect you’ve been infected, get tested right away.

    SUPPORT

    If you have any questions or need further assistance, our support team is here to help. Visit our FAQs page or contact us at support@kitlab.com.